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Knowledge Base

The IPTV glossary

Every technical term you are likely to meet while setting up and watching IPTV Quebec, explained in a sentence or two.

4

4K / Ultra HD

A resolution of 3840 × 2160 pixels, four times Full HD. Needs a 4K TV and about 25–40 Mbps per screen.

Internet speed guide →

B

Backup server line

A second server address included with every IPTV Quebec plan. Switch to it if your main line ever struggles.

Help Center →

Bitrate

Mbps

How much data a stream uses per second. Higher bitrates mean better picture quality and need faster internet.

Internet speed guide →

Buffering

A pause while the player waits for more data. Usually caused by weak Wi-Fi or a busy home network rather than the service.

Fix buffering →

C

Catch-up TV

Replay

Watching programs that have already aired, directly from the program guide, on channels that support it.

Connection

Simultaneous stream

One screen playing at a time. Plans come with one, two or three connections.

Plans →

E

EPG

Electronic program guide

The on-screen TV guide showing what is on now and in the coming days. IPTV Quebec includes a seven-day guide.

Ethernet

LAN cable

A wired network connection between your device and router. The most reliable way to stream live sport.

F

Frame-rate matching

Match content

A device setting that switches the TV to the frame rate of the stream (50 Hz for Canadian TV) to remove judder.

Device guides →

Full HD

1080p

A resolution of 1920 × 1080 pixels. Comfortable at 15–20 Mbps per screen.

H

HDR

High dynamic range

A picture format with brighter highlights and richer colours. Requires a compatible TV and content.

HEVC

H.265

A modern video codec that delivers the same quality as H.264 at a lower bitrate. Supported by all current streaming devices.

I

IPTV

Internet Protocol Television

Television delivered over your internet connection instead of cable, satellite or an antenna.

About the service →

M

MAC address

Device ID

A unique ID some TV player apps show on first start. You enter your login on the player’s website using this ID.

Samsung guide →

Mesh Wi-Fi

Several access points working as one network to cover the whole home. Helps when the TV is far from the router.

P

Player app

IPTV player

The app on your TV or streaming device that plays the channels. It is separate from your subscription.

Installation guides →

Powerline

dLAN

Adapters that carry your network over the home’s electrical wiring, a good alternative to a long cable.

S

Server URL

Portal URL

The address of the server your player connects to, part of your Xtream Codes login.

V

VOD

Video on demand

Films and series you can start whenever you like, rather than at a scheduled time.

Channel list →

W

Wi-Fi 5 GHz / 2.4 GHz

Two Wi-Fi bands. 5 GHz is faster but has shorter range; 2.4 GHz reaches further but is slower and busier.

X

Xtream Codes

Xtream API

A login method using a server URL, username and password. It loads channels, the program guide and on-demand titles automatically.

Help Center →

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