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Installation guide

How to set up IPTV Quebec on VIDAA Smart TV

Hisense televisions run VIDAA, which has its own app store with IPTV players. Setup is similar to Samsung and LG.

  • 6 min setup
  • Difficulty: Moderate
  • Works with: VIDAA

Works with: Hisense and other televisions running VIDAA OS.

Step by step

  1. Update the TV

    Check for a system update in the TV’s Settings → Support (or System) menu.

  2. Install a player

    Open the VIDAA app store, search for an IPTV player that supports Xtream Codes or M3U and install it.

  3. Activate the player if it asks

    If the player displays a device ID or MAC address, add your login on the player’s website using that ID.

  4. Enter your login details

    Open the player and choose the Xtream Codes login (some players call it “Xtream API” or “Login with username”). Type the server URL, username and password from your welcome email exactly as written, including http:// and any port number. If your player only accepts a playlist link, paste the M3U link from the same email instead.

  5. Let the channels and guide load

    The first time you log in, the player downloads the full channel list and the seven-day program guide. This can take a minute or two. Later starts are much faster.

  6. Make it yours

    Add the channels you watch most to Favourites, set the player’s time zone to your own (for example America/Toronto) so the guide shows your local times, and open a live channel to check picture and sound.

Tips for the best picture

  • VIDAA’s app selection is smaller than Google Play. If you cannot find a suitable player, plug in a Fire TV Stick.
  • Use the TV’s Ethernet port for live sport.
  • Turn off automatic standby before long events.

Troubleshooting

“Login failed” or “Invalid credentials”

Check the server URL character by character, including http:// and the port. Usernames and passwords are case-sensitive. Copying them from the email on a phone and typing slowly helps.

Channels buffer or freeze

Move to a wired connection or strong 5 GHz Wi-Fi, restart the device and router, and pause downloads elsewhere in the house. If it continues, switch to the backup server line from your welcome email or message live support.

The program guide is empty

Give it a few minutes after the first login, then refresh or update the EPG in the player’s settings. Make sure the device’s date and time are set automatically.

Questions about VIDAA

How do I know if my TV runs VIDAA?

Most recent Hisense televisions do. You will see VIDAA on the start screen or in Settings under the system information.

Is a VIDAA TV good for IPTV?

Yes for everyday viewing. Heavy sport fans often add a streaming stick for faster channel switching.

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